Konga set to re-launch Pay On Delivery in August
Konga,
Nigeria’s leading e-commerce giant is set to relaunch Pay On Delivery (POD).
The latest
service, the company stated in a press release, is billed to commence from
August 1, 2018, beginning with customers in Lagos and would be extended to other
states from September 1, 2018.
This is
after effectively achieving same day delivery of approximately 97% of product
orders in major cities in the last 30 days.
Confirming
the development, Mr. Nick Imudia, CEO Online, disclosed that Payment On Delivery
was suspended when erstwhile owners – Naspers and AB Kinnevik were in
discussions before the acquisition of the business by the Zinox Group.
“We have
taken our time to restructure, improve our technology and capacity in terms of
our own staff and logistics to meet customers’ expectations. We have invested
substantially in our logistics arm, K-Express culminating in the acquisition of
new line-haul trucks, delivery vans and motor bikes to meet the commitments of not
just POD, but also achieve a minimum of 85% same day delivery of major products
categories by July, 2019, across the nation as mandated by the Board of Konga.
“Someone
must make it happen, and we have decided to take the bull by the horns with new
mega warehousing and storage facilities being opened across the country with
best in class technologies,” he affirmed.
Mr. Imudia
also stated that Konga, in line with its status as the biggest composite e-commerce
company in Africa, is expanding its retail network as promised by the company’s
Management, with a target of 100 stores before the end of 2019, but with a
long-term ambition of achieving 774 stores by 2022.
“Effective
August 1, 2018 and considering Nigeria’s deficient payment system, Konga
customers have several payment and delivery options. This will go a long way to
excite our customers and expand the numerous order fulfilment channels available
to our customers.
“In addition
to pre-payment and payment on delivery, you have the additional option of
ordering online to pay and collect from the nearest Konga retail store. Our customers
can also walk into any of our stores nationwide and with the help of our staff,
order products we do not have in store, then pay and collect when it is delivered
at the store or we deliver it at their door-steps.
At Konga, we
consider the challenges of our market and simplify things for our customers. No
other e- commerce company offers these delivery and payment options on the
continent,” he concluded.

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